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Privacy Policy

At Mattoon Tourism and Arts, we take your privacy very seriously. This privacy policy sets out how we use and protect any information that you provide when you use our website.

Information We Collect

When you use our website, we may collect certain information about you, such as:

  • Your name and contact information, including email address and phone number.
  • Demographic information such as postcode, preferences, and interests.
  • Other information relevant to customer surveys and/or offers.

We may also collect information about your usage of our website, such as your IP address, browser type, referring/exit pages, and operating system.

Use of Information

We use the information we collect to understand your needs and provide you with a better service, including:

  • Internal record keeping.
  • Improving our products and services.
  • Sending promotional emails about new products, special offers, or other information which we think you may find interesting using the email address you have provided.
  • Customizing the website according to your interests.

We may also use your information to contact you for market research purposes.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Cookies

We use cookies to analyze our web traffic and improve your experience on our website. A cookie is a small file that asks permission to be placed on your computer’s hard drive. If you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information by contacting us at [insert contact details]. We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Changes to This Policy

We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure that you are happy with any changes.

This policy is effective from March 12, 2023.